FAQs about Courses & Meetings

The AAFP must receive notice of cancellation no later than 21 days prior to first day of the course. Requests for full cancellations will be refunded less a $50 administrative fee. Cancellations or no-shows after this date are not eligible for a refund.

Please allow up to four weeks for delivery of refund. Fees will be refunded the same way they were paid to the AAFP. This policy covers registration and ticketed events.

The AAFP is not responsible for monies registrants may have spent on penalty or non-refundable airline tickets or hotel deposits in the event this course is canceled or sold out. Before purchasing your airline ticket make sure that you have received your registration and hotel confirmation. If a program is canceled by the AAFP, every effort will be made to notify registrants at least 30 days prior to the first day of the course and registration fees will be refunded.

You can notify the AAFP of cancellations by:
Phone: 800-274-2237
E-mail: contactcenter@aafp.org
Fax: 913-906-6075
Mail: AAFP, Attn: Contact Center, 11400 Tomahawk Creek Parkway, Leawood, KS 66211

TRAVELLERS, Inc., the AAFP’s official travel agency, can help you with your travel arrangements. To contact TRAVELLERS, call (800) 382-6700 or e-mail jnovotny@travellersinc.com.

To reserve a car, contact Avis Meeting Services at (800) 331-1600 and use your Avis Worldwide Discount (AWD) number A685199. Or reserve online.

Please feel free to wear comfortable, casual attire to the meeting. The AAFP wants this meeting to be an enjoyable experience for attendees. You may wish to bring a sweater or light jacket with you, as meeting rooms may be very cool.

If you need additional assistance, please call the Contact Center at 800-274-2237, Monday - Friday, 8:00 a.m. - 5:30 p.m. (Central).