Quality Care for Diverse Populations Videos

Quality Care for Diverse Populations is a web-based training program developed by the AAFP to assist physicians and other health care professionals in becoming more culturally proficient in the provision of care to their patients.

The program includes five video vignettes depicting simulated physician-patient visits in an office setting as a means to explore ethnic and sociocultural issues found in today's diverse health care environment.

Learning Objectives

Understand how to work collaboratively with medical interpreters;
Recognize why and when cultural factors related to obesity may be a barrier to doctor-patient communication and patient compliance;
Identify specific health-based information concerning gay, lesbian, bisexual and transgender (GLBT) populations, including health risks, health disparities and strategies for improvement;
Identify major stressors related to the process of immigration and common problems that may be encountered during the medical exam; and
Understand the importance of honoring traditional Native American cultural communication patterns.

CME Statement -- Read the CME Accreditation Statement for this program.

Watch the Videos -- Watch the videos using RealPlayer.

Buy the Quality Care for Diverse Populations Group Training Program -- The program includes the Quality Care for Diverse Populations video, and collateral written materials that offer background information on key issues and set the stage for each video simulation. User and facilitator guides that are included establish learning objectives and feature discussion questions and cultural determinants for each video vignette.

Buy the Quality Care for Diverse Populations CD-ROM -- This self-learning program includes all of the Quality Care for Diverse Populations video elements, written materials and a user guide.